FAQs

BEFORE YOUR CLEANSE

How do your juice cleanse programmes work?

Each cleanse involves 6 X 500ml juice per day where you replace solid food with organic Plenish juices. For each cleanse plan, you can choose the duration from 1 up to 7 days. Most people choose 3 or 4 days.

What’s the differences between your cleanses?

We offer cleanse programmes at four levels to suit varying juice cleansing experience and end goals in mind, from losing weight and boosting energy to resetting digestion and improving sleep.

Isn’t a juice cleanse an extreme form of dieting?

We believe that we could all do with consuming more plant-based nutrients and with everyone leading busy lives we’ve found that juices are an easy and delicious way to get them. While we all strive for a consistently healthy eating approach, many of us go through periods where our habits are less healthy than we’d like. A juice cleanse (drinking vegetable and fruit-based juices for a few days) is a great way to reset your digestive system and kick-start a healthier and more mindful approach to food. It’s not designed as a long-term plan but as a short and intensive one. You can read more about the benefits of cleansing here.

Is it suitable for the elderly, pregnant or while breastfeeding?

If you are pregnant or elderly, cleansing is NOT suitable, but drinking a juice to add to your current healthy eating plan is a great idea. We use a process called HPP (High Pressure Processing) which uses pressure instead of heat to stop micro-flora growth (present in all fresh food), making our juices safe, whilst remaining completely preservative/additive free and full of natural nutrients.

Will I feel hungry, sick or light-headed?

With 6 500ml juices a day most people find they’re rarely hungry on a cleanse because they’re consuming 6kg of organic goodness every day. That said, it can take a bit of adjustment, especially if your body is used to a diet that’s high in caffeine, alcohol, sugar or processed foods. The most important thing to remember is you are not alone! Each cleanse comes with a booklet that helps ensure you have the best experience possible and provides tips on how to minimise any side-effects. We’re here for as much or as little guidance as you need – you can call or email us at any stage and we’ll support you every step of the way.

Isn’t it true that our bodies are capable of cleansing naturally? If so, why should I do a juice cleanse?

If you’re concerned that embarking on a juice cleanse is just a fad, consider that humans have been cleansing since ancient times! Respected wellness centres like The Hippocrates Health Institute and Ann Wigmore, as well as countless others build entire healing curriculums around the power of juice. The answer is yes, your body is smart; it sleeps when you’re tired, tells you when you’re thirsty, and heals when you’re sick. Nature heals and repairs the body. We just allow your body to do what it does … but better. Cleansing is a way to give your digestive system a break (even your colon needs a weekend!) and allow it to release the toxins that have been building up in order to heal. Historically, cleansing was used as a way to bring balance back into people’s lives. So, while cleansing has become increasingly popular in the last few years, it is certainly not a fad.

How many days should I cleanse for?

This is a very personal decision. If you have never cleansed before, you may want to start with a 3 day cleanse and work your way up. That being said, if you already live a nearly raw, vegan lifestyle or have cleansed before, 5 days is 60% more cleansing time and you will release many more toxins.

How much weight will I lose? Will I gain it back?

Remember, this is a nutritional cleanse designed to give your digestive system a rest and therefore allows your body to focus on eliminating toxins. Many people do lose weight, but you should consider it a bonus side effect. If you're already slim and eating well you may not lose much weight. Others who are (even slightly) overweight and are transitioning from a highly-processed, low-nutrient diet may lose a pound a day. Hopefully, your cleanse will make you think about what you put in your mouth daily. If you begin your cleanse with the mind-set that this is your ‘reset’ button and maintain a plant and wholefood based alkaline diet, you will keep the weight off and maintain your cleansing glow!

Can I cleanse while taking antibiotics or other medication?

If you’re on medication, you should check with your doctor before beginning any juice cleanse.

Can I cleanse if I am lactose or gluten intolerant or vegan?

YES! There are absolutely NO animal or dairy products in our juice and they are 100% gluten-free and 100% vegan.

I’m allergic to cashews - do you have any alternatives?

Yes! We do cater to cashew allergies. You receive an additional green juice instead. But please be aware that it is all made in the same kitchen.

Can I drink alcohol on a Plenish cleanse?

Although wine comes from grapes, we’d strongly recommend avoiding all alcohol on a Plenish cleanse. Alcohol is a toxin and since the aim of our juice cleanse is to detoxify and maximise absorption of plant-based vitamins and minerals, choosing to drink alcohol during your cleanse will simply minimise its wonderful benefits such as more energy, better digestive health and improved sleep. Do yourself a favour and save it for post-cleanse!

Can I drink coffee on a Plenish cleanse?

If you’re a regular coffee drinker, we strongly advise gradually weaning yourself off caffeine in the lead up to your cleanse as this will help to reduce the intensity of any detox symptoms. In return, this gives you the chance to feel the amazing benefits of your cleanse both faster and for longer!

Can I exercise while cleansing?

In general, its best to avoid intensive exercise like HIIT (high interval training), running and resistance training on a Plenish juice cleanse. Instead focus on lighter activities such as gentle yoga or a brisk walk. There’s no need to exercise heavily as even without exercise, your body will be eliminating toxins and as a potential side effect, dropping extra pounds!

How I do I prepare before cleansing?

Before doing our juice cleanse, we advise reducing your consumption of caffeinated beverages, alcohol, excess salt, and refined, processed food. Instead, load up on lots of natural, plant-based foods to kick-start your body into cleansing. This will ease your transition into the detox process!

I haven’t received my cleanse manual?

In the rare case that you have not received your cleanse manual with your order, please email info@plenishdrinks.com and we will send over a digital copy of the manual to your order confirmation email.

DURING YOUR CLEANSE

My Plenish cleanse arrived and the ice packs are melted. Is that ok?

Yes. It’s only meant to stay frozen during transit.

How should I store my juice?

Take the juices out of the box and put them in your fridge. If you can, turn your fridge down to 5˚ to keep all of the goodness in.

Can I drink coffee, black tea, alcohol, wine and beer while cleansing?

We highly advise avoiding all of these acid-forming drinks. You'll find yourself getting much better results from the cleanse if you stick to water. After a few days on a Plenish cleanse you may think differently about those beverages.

Can I have sparkling water?

Sparkling water contributes gas, and when you’re on a program that naturally de-bloats you, you may not feel all of the wonderful things you should be, so it’s not ideal. But, if it’s sparkling water or a burger, opt for the bubbles!

What are the benefits of green juices vs. shop bought fruit juices?

Our green juices are made from mostly vegetables and are therefore high in nutrients and low in sugar whereas shop bought fruit juices can have a shocking amount of sugar. What’s more, all our ingredients are organic, cold-pressed and preserved using pressure not heat – all of which mean you get all the natural goodness in the bottle.

Does it matter what order I drink the juices?

Yes! We always start you out with a green juice on a morning empty stomach. Your system will be able to assimilate the nutrients without interruption. That being said, if you need to improvise (i.e. you need to drink half of your Savour in the morning, or you took the wrong bottles to work) go easy on yourself! You are still consuming all of the incredible nutrients.

AFTER YOUR CLEANSE

What should I eat when I'm done with my cleanse?

Think of it as coming gently out of your cleanse; chewable versions of what’s in your juice is a great place to start! We recommend lots of greens and a little bit of fresh fruit. Check out our pre & post-cleanse ideas, and our recipe ideas on Pinterest. http://pinterest.com/plenishcleanse/

How often should I do a cleanse?

In an ideal world, we recommend doing a cleanse at the start of each season as it’s a great way to remind yourself to check in with your health. In addition to the quarterly cleanse, the massive health changes come when you can keep up your healthy eating and exercise habits all year long and supplement with cold-pressed juices every day - your immune system will be soaring.

What if I have more questions or want to order again?

: If you don't find your answer here, email info@plenishdrinks.com or call us on 0207 603 8002.

JUICES

Are your juices organic?

Yes and Soil Association Certified. Our cold pressed juice is made from the finest organic produce, because you are what you drink!

Why has my juice separated?

Because it’s natural! Don’t have separation anxiety - just give it a shake. Most store bought drinks don’t separate because they have stabilisers added in. We prefer to shake our juice rather than drink chemicals.

What is HPP?

It stands for High Pressure Processing and means we place our juices in a tank of water and apply extremely high levels of pressure to remove potentially harmful bacteria, therefore extending shelf life without the use of preservatives. HPP is awesome for preserving the key vitamins, minerals and enzymes found in our juices that would be destroyed via the usual Ultra High Temperature (UHT) process.

Are your juices suitable for kids?

For sure! Our juices are high in vegetables and low in fruit so they offer a delicious and healthy alternative to sugary, processed juices. What’s more, they contain a host of essential vitamins and minerals. You can find out what’s in each of our juices on the product page.

Are your juices safe for pregnancy and breastfeeding?

Yes. Due to the use of HPP, our organic, cold-pressed juices are safe to consume when pregnant or breastfeeding.

M*LKS

How are your M*lks made? How can you milk a nut?

The exact process varies slightly depending on the nut but the basics are the same for all of our M*lks. We work with small, sustainable farmers to carefully source and select the highest quality organic nuts and oats. These are soaked in water and blended to create a nut paste or pressed to create an oat paste, which is then blended with water and a pinch of salt to create our final M*lk. No added stabilisers, emulsifiers, oils or sugars. Just three simple ingredients: nuts or oats, water and a pinch of salt. In our Coconut M*lk, we blend in a small amount of organic rice to stop the coconut milk and water separating, giving it a rich and creamy texture without the need for additional gums or oils.

How do I best use your M*lks?

All our M*lks can be used just like you’d use regular milk – in coffee and tea, over cereal, in smoothies and shakes, or used in cooking and baking. Our Almond M*lk is a great all-rounder. A splash is all you need take your cereal, cuppa or smoothie to the next level! Oat and cashew make a kick-ass coffee, while hazelnut in hot chocolate and coconut in smoothies work like a charm!

What is UHT? How are your M*lks able to be stored ambient when unopened?

UHT stands for Ultra High Temperature. It’s way of eliminating any bacteria that is present in all fresh food. This means our M*lks last longer without going bad, even when stored at room temperature. However, once opened it is best to refrigerate and consume within 5 days.

Why do the M*lks sometimes separate? How can I avoid this happening in my tea/coffee?

Since our M*lks don’t contain any stabilizers or gums, they can sometimes split when added to very hot drinks. Don’t worry, this is a completely natural process and doesn’t affect the quality of the cuppa – it can just look a bit different! To stop this happening, try keeping the M*lk chilled before adding into hot drinks and allow hot drinks to cool slightly before adding the M*lk. Pro tip: if you’re aiming for the perfect cup of coffee, avoid using dark roasted coffee with our M*lks as its high acidity encourages splitting.

Why is there sediment at the bottom of my M*lk carton?

When storing our M*lks, you may notice a residue or sediment at the bottom. Don’t worry – it’s just the blended nuts or oats that can sometimes settle at the bottom! Simply give the carton a good shake so it mixes with the rest of the M*lk before using.

Why do you add salt to your M*lks?

Although a controversial ingredient, consuming unrefined, mineral-rich salt varieties like sea salt rather than heavily processed salt actually alkalises the body, providing essential electrolytes to prevent dehydration as well as supporting digestive health and optimal nutrient absorption. What’s more - much like in cooking - a pinch of salt brings out the natural flavours of the nuts and oats.

Are your M*lks gluten-free?

All of our M*lks are made without gluten-containing ingredients, however only our Oat M*lk is certified gluten-free.

Is there no calcium in any of your M*lks? It isn’t listed on the packaging.

We don’t currently fortify our M*lks with the vitamins and minerals present in dairy milk, such as calcium. Our products contain the natural calcium available from nuts (130mg per litre for Almond, 70mg per litre for Cashew and Hazelnut, 25mg per litre for Coconut) but that’s a relatively small amount so we don’t include it on our pack. If you’re looking for ways to get more calcium into your diet from plant-based sources, you’ll find ample amounts from green leafy vegetables, such as broccoli and cabbage, as well as plenty from nuts and seeds. Did you know that calorie-for-calorie, there is more calcium in dark leafy greens like kale than in milk?

Why are you more expensive than some other brands on the market?

We make our products in a way that’s good for you and good for the planet. That means sourcing organic nuts from sustainable farms. It means using 3 times as many nuts as the average brand (some of whom only use 1% almond in their almond drinks!) and no stabilisers (like gellan or locust bean gum) or emulsifiers (like sunflower oil or lecithin). Clearly organic nuts are more expensive than non-organic ones but they’re much better for you and the planet read more here. Using more nuts to give a rich and delicious texture is more expensive than using artificial flavourings, stabilisers or emulsifiers. We believe it’s worth paying more for a product that’s made with everything you need and nothing you don’t – hopefully you do too!

What makes you organic? Where is your certification from?

We source all our produce from farms that do not routinely use pesticides. We are certified by the Soil Association.

Why is organic better?

Organic is better because it means produce is grown without the use of harmful pesticides, which are bad for the soil, the farmers and you, when you drink them. You can find out more here.

Are your M*lks suitable for kids?

Definitely! Our M*lks are great for kids as unlike the majority of dairy-free brands on the market, they are organic and made using only a handful of natural ingredients with absolutely no additives, sweeteners or stabilisers like oils, gums or lecithin. That said, they obviously shouldn’t be used to replace breastmilk or formula for babies as these are rich in a variety of nutrients that young children need and aren’t found in our M*lks.

SHAKES

What are shakes?

Our Shakes range is designed to be your guilt-free pleasure and offer a healthy yet indulgent treat when you’re craving something sweet! They’re ideal as an afternoon pick-me-up or post-dinner when you’re craving dessert.

Can I have them if I’m lactose-free, dairy-free or vegan?

Yes! Our shakes are all organic, dairy-free and completely vegan. Made with our Almond M*lk base, our shakes offer a healthy, plant-based alternative to the sweet, processed milkshakes on the market.

What are the benefits of your shakes?

Aside from being all organic, dairy-free and awesomely vegan, our shakes have 30% less calories and less than half the sugar of a regular milkshake. What’s more, because they’re made from almonds not animals they’re great for the planet too!

Are your shakes suitable for kids?

For sure! Our shakes are great for kids and offer a healthy alternative to sugary and processed milkshakes on the market. It’s worth noting that our coffee shake contains a moderate amount of caffeine so you might want to stick with our Almond Butter and Chocolate Almond flavours for young kids.

GENERAL

Where does your produce come from?

All our ingredients are organic and sustainably sourced. For more details visit our ingredients page.

Why do you use plastic?

We’d love to eliminate plastic from our range entirely but there’s no simple and affordable solution for us right now. We try to limit our use of plastic wherever possible and when we do have to use it, we use recycled and recycleable PET. Our secondary packaging (like the boxes our products are delivered in) is paper-based and all our cleanses come with a reusable glass straw.

DELIVERY

Do you ship internationally?

At present, we only ship within the UK.

How does delivery work?

At the checkout you’ll be asked to select your delivery date. Next day delivery is available nationwide Tuesday – Friday (free for all orders over £50) or you can pay to upgrade your delivery to a specific time morning slot. We offer evening deliveries Monday-Friday to central London addresses for £12 and Saturday morning deliveries nationwide for £30.50.

What are your shipping costs?

See above.

Is there a minimum order?

No minimum orders, but to qualify for free shipping Tuesday-Friday you must spend £50.

Does my order need to be signed for?

No - as our products are perishable, the delivery must be made on the date you selected therefore if you are not home it will be left in a safe place.

Can I amend my order after I have placed it?

Amendments can only be accepted up to 48 hours before delivery and can be made in the My Account section.

Can I cancel my order before delivery?

Cancellations can only be accepted up to 48 hours before delivery.

What if I’m not home?

Please leave instructions for the delivery driver to ensure we know where to leave your products.

What do I do if part of my order is missing or I receive damaged goods?

Please take a photo of your delivery and get in touch with our customer service team via info@plenishdrinks.com within 24 hours.

How long will the juices last in the pack?

The juices need to be put in the fridge as soon as possible. They will be fine in the boxes with ice until the evening of your delivery if required.

REFUNDS

What is your refund policy?

If you are not happy with any purchase you have made with us for any reason, please contact info@plenishdrinks.com with your name, order number, purchased items, and the reason for requesting a refund.

SUSTAINABILITY

What are the benefits of drinking plant-based M*lk over dairy?

The benefits really fall into three camps: 1. Environmental - dairy and meat production takes a huge toll on the environment, creating 51% of the world’s greenhouse gas emissions (more than ALL of the world’s transportation put together). Plenish alternatives help reduce the carbon footprint of your milk consumption by 66%. Find out more here. 2. Ethical – no animals are harmed in the making of our M*lks. 3. Health – our M*lks are low in saturated fat, salt and sugar. They’re made from organic nuts, oats and rice, filtered water and pinch of salt with no additives. Find out more here

Why are your M*lks better for the environment?

Animal farming takes a huge toll on planet, creating a huge amount of greenhouse gases (51% of the all the planet’s greenhouse gases come from animal farming – more than all the world’s transportation!) and pollutes our soil, air and water. Making milk alternatives from organic nuts reduces the greenhouse gas emissions by 66%, cuts air pollution 70% and water pollution by 80%. Find out more here and calculate how much you could save by switching to Plenish M*lks here.

You talk about your M*lks reducing the impact on the environment but don’t almonds use a huge amount of water and often come from drought-ridden places like California?

Almonds are a relatively water-intensive crop. Our Almond M*lk uses around 15 litres of water to make a litre of M*lk – from tree to table. But dairy milk uses 36 times as much – 550 litres of water per litre of milk! What’s more, almonds have the lowest carbon footprint of any plant-based alternative (the BBC has a great climate change food calculator here if you’d like to see for yourself). We source all our almonds from Spain, which avoids putting pressure on drought-ridden places like California (and also means we have much less far to transport them!). Our organic Almond M*lk is one of the most environmentally-friendly ones on the market.

How are your nuts sourced and how are they sustainable?

All our nuts are sourced from small farms and cooperatives, which produce organically and sustainably. You can find out more here.

How have you calculated the carbon footprint of m*lks?

We worked with environmental scientist Joseph Poore to harness the data from his landmark study recently published in Science and combined this with data supplied by our farmers and production partners. Read more here